Provider Bulletins and Notices

CBH Bulletins

2024 Bulletins

Bulletin 24-24: Clinical Guidelines and Related Provider Requirements: Alcohol Use Disorder (AUD)

Bulletin 24-23: Use of Artificial Intelligence

Bulletin 24-22: Changes in Prior Authorization Requirements for IBHS Individual and Group Services [DELAYED]

  • CBH has delayed the implementation of  Provider Bulletin 24-22. A new implementation date will be announced, with 30 days’ notice, via an updated Provider Bulletin.

Bulletin 24-21: Family Inclusion in Care

Bulletin 24-20: Changes to Provider Agreement Termination or Service Termination Notice 

Bulletin 24-19: Clinical Guidelines and Related Provider Requirements: Opioid Use Disorder (OUD)

Bulletin 24-18: Billing Change to Residential Treatment Facility Reserve Bed

Bulletin 24-17: Performance Outcome Management System Reporting

Bulletin 24-16: Family Based Services Value Based Payment Arrangement

Bulletin 24-15: Psychological Testing

Bulletin 24-14: Updates to the Rate Increase Request Process

Bulletin 24-13: Family Based Services Value Based Purchasing New Levels of Care

Bulletin 24-12: Removal of Prior Authorization for Withdrawal Management

Bulletin 24-11: Hepatitis C Testing and Treatment for Single Treatment Centers County Authorities (SCA) and Licensed Drug and Alcohol 

Bulletin 24-10: Clinical Guidelines and Related Provider Requirements: Prescribing and Monitoring of Antipsychotic Medications for Youth

Bulletin 24-09: Requirements for the Credentialing and Supervision of the Certified Registered Nurse Practitioner (CRNP)

Bulletin 24-08: American Society of Addiction Medicine (ASAM) 1.0 Outpatient Value-Based Payment (VBP) Arrangement (Case Rate) Updates

Bulletin 24-07: Termination of Intensive Behavioral Health Services (IBHS) Levels of Care

Bulletin 24-06: Flexibility in Requirements for SUD Staff Qualifications, Supervision, and Client/Staff Ratios During the Opioid Epidemic

Bulletin 24-05: Clinical Guidelines and Related Provider Requirements for the Pharmacologic Treatment of ADHD in Children and Adolescents

Bulletin 24-04: Evaluation and Management (E&M) Procedure Code Termination

Bulletin 24-03: Alternative Payment Arrangements (APA) Expense Reports

Bulletin 24-02: Routine Lab Costs for ASAM 3.5, ASAM 3.7, and ASAM 3.7 Withdrawal Management

Bulletin 24-01: 2024 CBH Personnel Roster Template

2023 Bulletins

Bulletin 23-29: Street Medicine

Bulletin 23-28: ASAM 1.0 Outpatient Value-Based Payment (VBP) Arrangement (Case Rate) Updates

Bulletin 23-27: Regionalized IBHS Value-Based Payment (VBP) Arrangement [Updated 9/5/2024]

Bulletin 23-26: Changes in Prior Authorization Requirements for IBHS-ABA

Bulletin 23-25: Clinical Guidelines and Related Provider Requirements: Tobacco Use Disorder (TUD)

Bulletin 23-24: Regionalized IBHS Bridge Payment

Bulletin 23-23: Community Integrated Recovery Center (CIRC) Value-Based Payment (VBP) Case Rate Adjudication

Bulletin 23-22: Clinical Guidelines and Related Provider Requirements: Treatment of Adults with MDD

Bulletin 23-21: Implementation of Evaluation and Management Codes [Updated 11/14/2023]

Bulletin 23-20: IBHS Billing Guide Published

Bulletin 23-19: Provider Network Termination and Operational Policy

Bulletin 23-18: Clinical Guidelines and Related Provider Requirements

Bulletin 23-17: Expansion of Place of Service (POS) Code 23 Hospital Emergency Room

Bulletin 23-16: Regionalized Intensive Behavioral Health Services (IBHS) Rate Increase

Bulletin 23-15: Community Integrated Recovery Center (CIRC)

Bulletin 23-14: Clinical Guidelines and Related Provider Requirements for the Pharmacologic Treatment of Schizophrenia

Bulletin 23-13: Aligning Co-Occurring Services with the American Society of Addiction Medicine Criteria

Bulletin 23-12: Mental Health Outpatient Rate Increase

Bulletin 23-11: Provider Staff Vacancies Survey

Bulletin 23-10: BHSRCC Procedure Code Update [Updated 05/30/2023]

Bulletin 23-09: Intensive Behavioral Health Services (IBHS) Applied Behavior Analysis (ABA) Rate Increase

Bulletin 23-08: IBHS-ABA Authorization Updates

Bulletin 23-07: Update to IBHS Written Order Form

Bulletin 23-06: Changes to the Staff Licensure Requirement for Adult Mobile Crisis SupervisorsBulletin 23-05: Required Use of Initial Assessment Authorizations [Updated 03/23/2023]

Bulletin 23-04: Updates to Authorization Process for Intensive Behavioral Health Services [Updated 03/24/2023; 04/18/2023]

Bulletin 23-03: Intensive Behavioral Health Service (IBHS) Contract Changes

Bulletin 23-02: Intensive Behavioral Health Services (IBHS) Level of Care Assessment – Licensed Professional

Bulletin 23-01: OMHSAS Announcement: Bulletin Suspension Information

2022 Bulletins

Bulletin 22-27: Clinical Guidelines and Related Provider Requirements: Treatment of Alcohol Use Disorder (AUD)

Bulletin 22-26: Community Integrated Recovery Center (CIRC) Value Based Payment (VBP) (Case Rate) Arrangement

Bulletin 22-25: Mental Health Outpatient Rate Increase

Bulletin 22-24: BHSRCC Procedure Code Update

Bulletin 22-23: ASAM 2.1 IOP Billing Guidelines

Bulletin 22-22: Span Billing Business Rules

Bulletin 22-21: Clinical Guidelines and Related Provider Requirements

Bulletin 22-20: Intensive Behavioral Health Services Group Services Rate Increase

Bulletin 22-19: Retrospective Review

[UPDATED 09/01/2022]
Bulletin 22-18: Residential Treatment Facilities (RTF) Value Based Payment (VBP) Arrangement

Bulletin 22-17: Regionalized IBHS Bridge Payment

Bulletin 22-16: Place of Service 10 and Modifier FQ for Telehealth Service Delivery

Bulletin 22-15: Documentation Standards for Group Services

Bulletin 22-14: Documentation Standards for Mental Health Outpatient Providers

Bulletin 22-13: ASAM 3.5 and 3.7 Utilization Review Parameters

Bulletin 22-12: Journey of Hope Program ASAM Alignment

Bulletin 22-11: ASAM 3.5 Clinically Managed High-Intensity Residential Services

Bulletin 22-10: Place of Service 02 and Modifier 95 for Telehealth Service Delivery

Bulletin 22-09: Termination of GT Modifier

Bulletin 22-08: Tobacco Use Disorder Treatment Reimbursement

Bulletin 22-07: ACT Value-Based Payment (VBP) Case Rate Arrangement

[UPDATED 07/29/2022, 05/16/2022]
Bulletin 22-06: American Society of Addiction Medicine (ASAM) Value-Based Payment (VBP) (Case Rate) Arrangement

Bulletin 22-05: When Methadone Prescriber And The Substance Use Disorder Treatment Provider Are Not Within The Same Agency

Bulletin 22-04: CBH Compliance Department Documentation Requirements: Per Diem Substance Use Disorder Services

Bulletin 22-03: Inpatient Mental Health Technician: Name Change and New Requirements

Bulletin 22-02: Psychological Services Rate Increases

Bulletin 22-01: Delay of American Society of Addiction Medicine (ASAM) Value-Based Payment (VBP) (Case Rate) Arrangement

2021 Bulletins

Bulletin 21-21: COVID-19 Alternative Payment Arrangement (APA) Increase

[UPDATED 01/05/2022]
Bulletin 21-20: Transition from COVID-19 Alternative Payment Arrangement (APA) to Provider Bridge Payments

Bulletin 21-19: Tobacco Recovery Policy Update: Residential Drug and Alcohol Levels of Care

[RESCINDED]
Bulletin 21-18: Place of Service 02 and Modifier 95 for Telehealth Service Delivery

  • CBH has rescinded Provider Bulletin 21-18 and suspended implementation of the modifier. We will issue an updated bulletin and further information shortly.

[REVISED 12/01/2021]
Bulletin 21-17: Current Procedural Terminology (CPT) Code Change from 99201 to 99202

Bulletin 21-16: Certified Registered Nurse Practitioner (CRNP) Requirements for Psychiatric Outpatient Services

Bulletin 21-15: Service Description Name Change and Termination of Levels of Care

Bulletin 21-14: Delay of American Society of Addiction Medicine (ASAM) Value Based Payment (VBP) (Case Rate) Arrangement

Bulletin 21-13: Use of Race and Ethnicity of Practitioners for Provider Directory

Bulletin 21-12: Provider Access to Timely Treatment (Amended)

Bulletin 21-11: Continuation of COVID-19 Alternative Payment Arrangement (APA)

Bulletin 21-10: Utilization and Retrospective Review

Bulletin 21-09: COVID-19 Alternative Payment Arrangement (APA) Increase

Bulletin 21-08: Clinical Guidelines and Related Provider Requirements

Bulletin 21-07: Utilization Management – Psychiatric Residential Treatment Facility

Bulletin 21-06: Transition Plan for COVID-19 Alternative Payment Arrangement (APA)

Bulletin 21-05: Elimination of Payment for BHCM Post-Death Claims

Bulletin 21-04: Claims Amnesty Period

Bulletin 21-03: IBHS Prior Authorization Requirements for BHT and BHT-ABA

Bulletin 21-02: Continuation of COVID-19 Alternative Payment Arrangement

Bulletin 21-01: Social Security Death Master File

2020 Bulletins

Bulletin 20-33: Requirement for All Hospital-based Psychiatry Providers to Have Capability to Provide MOUD to Individuals with OUD Who Require Hospital-based Care

Bulletin 20-32: Psychiatric Residential Treatment Facilities (PRTF) Performance Standards Update

Bulletin 20-31: Termination of Behavioral Health Rehabilitation Services (BHRS) Levels of Care

Bulletin 20-30: Documentation Requirements – Independent Practitioner Guidelines

Bulletin 20-29: Clinical Guidelines for Alcohol Use Disorder (AUD)

Bulletin 20-28: Provider Policy Around the Administration of Cardiopulmonary Resuscitation (CPR)

Bulletin 20-27: Continuation of COVID-19 Alternative Payment Arrangement (APA)

Bulletin 20-26: Community Residential Rehabilitation Host Home

[REVISED 11/12/2020]
Bulletin 20-25: Acute Inpatient Psychiatric Hospitalization for Pregnant Members

Bulletin 20-24: Modified Utilization Review

Bulletin 20-23: Crisis Response Center (CRC) 23-Hour Stabilization Bed Pilot

[Revised 10/26/2020]
Bulletin 20-22: Residential Treatment Facility Admission Enhancement

Bulletin 20-21: Post Payment Recoveries Timeline Updated

Bulletin 20-20: Significant Incident Reporting 

Bulletin 20-19: Clinical Guidelines and Related Provider Requirements 

[REVISED 09/24/2020]
Bulletin 20-18: Billing for Covered Days in Per Diem Levels of Care

Bulletin 20-17: Return to Fee-for-Service Funding Approach from the COVID-19 Alternative Payment Arrangement (APA)

Bulletin 20-16: Clinical Guidelines and Related Provider Requirements

Bulletin 20-15: Social Security Death Master File

Bulletin 20-14: Provider Timely Access to Treatment

Bulletin 20-13: Retirement of Obsolete Levels of Care (LOC)

Bulletin 20-12: Retirement of Behavioral Health Rehabilitation Services (BHRS) Levels of Care (LOC)

Bulletin 20-11: Transition from Behavioral Health Rehabilitation Services (BHRS) and School Therapeutic Services (STS) to Regionalized Intensive Behavioral Health Services (IBHS)

Bulletin 20-10: Updated Written Order Letter and Authorization Timeframes

[REVISED 06/10/2020]
Bulletin 20-09: Temporary Suspension of Utilization Review

[UPDATED 04/03/2020]
Bulletin 20-08: COVID-19 Response: Alternative Payment Arrangement

[REVISED 05/15/2020]
Bulletin 20-07: Third-Party Liability (TPL) and Place of Service for Services Delivered via Telehealth Platforms

Bulletin 20-06: Requests for Children’s Community-Based Services

[UPDATED 03/16/2020]
Bulletin 20-05: Delivery of BHRS Services During School Closures Due to COVID-19

Bulletin 20-04: Changes to the Requirements for Acute Inpatient Mental Health Worker

Bulletin 20-03: BHRS Assessment and Initial Treatment Authorization During the Transition to IBHS

Bulletin 20-02: Progress Monitoring for Individuals Receiving Intensive Behavioral Health Services (IBHS)

Bulletin 20-01: Amendment to Bulletin 18-07 (CRC and D&A Data Reporting)

2019 Bulletins
2018 Bulletins

Bulletin 18-24 Tobacco-Free Policy Implementation Update (RESCINDED Effective 12/15/2021; see Bulletin 21-19)

Bulletin 18-23 ICD Commonwealth of Pennsylvania Allowable International Classification of Diseases-10-Clinical Modification (ICD-10-CM) Codes

Bulletin 18-22 Prescriber Rate Increase

Bulletin 18-21 BCBA Rate Increase

Bulletin 18-20 Prior Authorization Requirement Waived for Drug and Alcohol Partial Hospitalization (2A)

Bulletin 18-19 15-day Initial Authorization for 3B

Bulletin 18-18 New Credentialing Manual

Bulletin 18-17 Self-Auditing Process for CBH Providers

Bulletin 18-16 Changes in Credentialing of Independent Practitioners and Group Practice

Bulletin 18-15 Social Determinants of Health Data Capture — Amended

Bulletin 18-14 PRTF/ RTF Interview Requirement and Reimbursement

Bulletin 18-13 Update to Significant Incident Reporting Process 

Bulletin 18-12 Clinical Guidelines

Bulletin 18-11 Mental Health and Substance Use Treatment Providers Access Forms

Bulletin 18-10 Supplement to the Manual for Review of Provider Personnel Files

Bulletin 18-09 Diagnostic Laboratory Services in Outpatient Drug and Alcohol Treatment 

Overview of Drug and Alcohol Treatment Bulletins 18-06, 18-07, 18-08

Bulletin 18-08 Prior Authorization Requirement Waived for Medically Monitored Residential Care (Level 3B)

Bulletin 18-07 Requirement for All Crisis Response Centers (CRCs) and Drug and Alcohol Licensed Providers to Establish Protocols to Assist Individuals in Accessing Evidence-Based Treatment, Including Medication-Assisted Treatment

Bulletin 18-06 Expanding Capacity for Withdrawal Management in Residential Drug and Alcohol Levels of Care and Crisis Response Centers

Bulletin 18-05 Per Diem Substance Use Treatment Providers Documentation Requirements

Bulletin 18-04 Level of Care Code Changes: BSC, Lead Clinician, FBA, and ASD-related Services

Bulletin 18-03 TCA Urine Screening Prior Authorization

Bulletin 18-02 Compliance Policies and Procedures

Bulletin 18-01 Billing Changes for Outpatient Drug and Alcohol 

CBH Notices

2024 Notices

December 20, 2024: Early Dismissal and Holiday Closure: December 24, 2024, and December 25, 2024

December 4, 2024: Provider Staffing Vacancy Survey

December 3, 2024: Important Update: Social Security Number Requests for Members

November 22, 2024: Regionalized IBHS VBP Bonus Payment Alert

November 20, 2024: Early Dismissal and Holiday Closure: November 27, 2024, November 28, 2024, and November 29, 2024

November 14, 2024: CBH Telehealth Best Practices Guidelines

November 12, 2024: Provider Fee-For-Service Payment Alert

November 7, 2024: Outpatient Methadone Clinics: Preparing for the SEPTA Strike

October 31, 2024: Provider Portal: Phase One

October 31, 2024: Early Dismissal: November 5, 2024

October 11, 2024: Regionalized IBHS Reconciliation Request Process 2025

October 8, 2024: Early Dismissal and Holiday Closure: October 11, 2024, and October 14, 2024

August 27, 2024: Merakey Mental Health Walk-In Clinic Opening

August 20, 2024: Authorization Period: Functional Family Therapy (FFT)

August 19, 2024: Changes in Credentialing for Behavioral Health Consultants at Federally Qualified Health Centers

August 19, 2024: Early Dismissal and Holiday Closure: August 30, 2024, and September 2, 2024

August 13, 2024: CBH Open Network Update

August 1, 2024: Pay-for-Performance Data Request Form

July 16, 2024: Temporary Suspension of Provider Rate Requests

July 15, 2024: Claim Accuracy

July 9, 2024: Regionalized IBHS VBP Bonus Payment Alert

July 2, 2024: Early Dismissal and Holiday Closure: July 3, 2024, and July 4, 2024

June 25, 2024: Provider Fee-For-Service Payment Alert

June 20, 2024: American Society of Addiction Medicine (ASAM) 1.0 Value Based Payment (VBP) Bonus Payment Alert

June 13, 2024: Early Dismissal and Holiday Closure: June 18, 2024, and June 19, 2024

May 28, 2024: Departmental Name Changes

May 21, 2024: Early Dismissal and Holiday Closure: May 24, 2024, and May 27, 2024

May 3, 2024: Cyber Security Awareness

April 29, 2024: 2024 Value Based Payment (VBP) Bonus Payment Schedule

April 25, 2024: Reminder: 2024 CBH Personnel Roster Submission

April 23, 2024: Medication Assisted Treatment (MAT): Capacity and Access Data Collection

April 18, 2024: Provider Language Data Collection

April 4, 2024 (UPDATED 4/5/24): 2024 Pay-for-Performance Behavioral Health Screening Orientation

March 28, 2024: Good Community Neighbor

March 28, 2024: Phishing Email Reminder

March 21, 2024: Regionalized IBHS Reconciliation Request

March 14, 2024: Pharmacy Guidance: Stimulant Shortages

March 12, 2024: Community Integrated Recovery Center (CIRC) Levels of Care

February 29, 2024: Compliance Department IBHS ABA Tour

February 29, 2024: Provider Fee-For-Service Payment Alert

February 27, 2024: Residential Treatment Facilities (RTF) Value-Based Payment (VBP) Arrangement

February 15, 2024: Four Walls Rule

February 5, 2024: Significant Incident Reporting

February 1, 2024: Delivery of Telehealth at Mental Health Outpatient Clinics (MHOP)

January 25, 2025: Provider Fee-For-Service Payment Alert

January 17, 2024: IBHS: Timely Access Data Collection

January 9, 2024: Holiday Closure: January 15, 2024

January 4, 2024: Pay-for-Performance (P4P) 2023 Operational Definitions

2023 Notices

December 28, 2023: Provider Fee-For-Service Payment Alert

December 28, 2023: Sexual Orientation and Gender Identity (SOGI) Data Collection

December 26, 2023: Early Dismissal and Holiday Closure: December 29, 2023, and January 1, 2024

December 21, 2023: Early Dismissal and Holiday Closure: December 22, 2023, and December 25, 2023

December 4, 2023: OKTA Security Advisory

November 30, 2023: Best Practices for Definitive Drug Testing

November 21, 2023: Early Dismissal and Holiday Closure: November 22, 2023, November 23, 2023, and November 24, 2023

October 5, 2023: Early Dismissal and Holiday Closure: October 6, 2023, and October 9, 2023

August 31, 2023: Holiday Closure: September 4, 2023

August 22, 2023: Intensive Behavioral Health Services (IBHS) Family Peer Support and Care Coordinator Authorizations

August 18, 2023: Pay-for-Performance Data Request Form

July 20, 2023: Intensive Behavioral Health Services (IBHS) Blanket Authorization Number (BAN) to Authorization Number Update

July 18, 2023: Behavioral Health Services Reporting Classification Chart (BHSRCC) Procedure Code Update

June 29, 2023: Holiday Closure: July 4, 2023

June 27, 2023: IBHS Blanket Authorization Numbers (BAN) to Authorizations Update

June 15, 2023: Early Dismissal and Holiday Closure: June 16, 2023, and June 19, 2023

June 6, 2023: Family Based Services Value Based Payment (VBP) Arrangement

June 6, 2023: Reporting of Coronavirus (Revised)

June 6, 2023: Changes to CBH Facility Re-Credentialing Process

May 25, 2023: Early Dismissal and Holiday Closure: May 26, 2023, and May 29, 2023

May 25, 2023: Pennsylvania Changes to Substance Use Disorder Confidentiality Requirements

May 4, 2023: Provider Language Data Collection

April 11, 2023: Resumption of Unannounced Audits and Reminder Related to CBH Fraud, Waste, and Abuse Hotline Posting

March 16, 2023: Community Integrated Recovery Center Value-Based Payment (Case Rate) Arrangement

March 10, 2023: ASAM 1.0 Value-Based Payment Alert

March 10, 2023: Children’s Acute Inpatient Value-Based Payment Arrangement

February 16, 2023: Early Dismissal and Holiday Closure: February 17, 2023, and February 20, 2023

February 2, 2023: 2023 CBH Personnel Roster Template

February 2, 2023: Update to American Society of Addition Medicine (ASAM) Value Based Payment (VBP) Case Rate Arrangement 

January 31, 2023: Intensive Behavioral Health Services Payment & Third-Party Medical Resources

January 12, 2023: Early Dismissal and Holiday Closure: January 13, 2023, and January 16, 2023

January 10, 2023: Eligibility Verification and Member Enrollment Status

2022 Notices

December 29, 2022: Early Dismissal and Holiday Closure: December 30, 2022, and January 2, 2023

December 27, 2022: Extension of Current CBH Provider Agreements

December 22, 2022: Early Dismissal and Holiday Closure: December 23, 2022, and December 26, 2022

October 20, 2022: Provider Request for Rate Increase Timing Update

October 12, 2022: Telehealth Updates

October 6, 2022: Early Dismissal and Holiday Closure: October 07, 2022, and October 10, 2022

October 3, 2022: CBH Opens Provider Network 

September 29, 2022: Resources for Reducing E-Cigarette and Vaping Use Among Youth

[UPDATED 12/27/22]
September 20, 2022: Pay-for-Performance Data Request Form

September 1, 2022: Early Dismissal and Holiday Closure: September 2, 2022, and September 5, 2022

July 29, 2022: Bridge Payment Requirement Adjustment

July 19, 2022: NIAC Report Format Pilot and Training Updates

June 30, 2022: Provider Fee-For-Service Payment Alert

June 30, 2022: Early Dismissal and Holiday Closure: July 1, 2022, and July 4, 2022

June 16, 2022: Early Dismissal and Holiday Closure: June 17, 2022, and June 20, 2022

May 26, 2022: Early Dismissal and Holiday Closure: May 27, 2022, and May 30, 2022

May 16, 2022: The Evidence-Based Practice and Innovation Center EBP Program Designation Open Renewal and Application Periods

[UPDATED 5/12/2022]
May 2, 2022: 2022 Pay-for-Performance Measures and Thresholds Webinar Schedule

May 2, 2022: Revalidation and Enrollment

April 18, 2022: Provider Language Assistance Resources

April 11, 2022: Reminder: 2022 CBH Personnel Roster Template 

April 4, 2022: Update to American Society of Addition Medicine (ASAM) Value Based Payment (VBP) Case Rate Arrangement

March 29, 2022: Pending End of PA DHS Regulatory Suspensions and Reminder of Telehealth Waiver Process for Outpatient Services

March 18, 2022: New Provider Application: Box, Inc.

February 18, 2022: Holiday Closure for February 21, 2022

February 15, 2022: 2022 Monthly Staff Vacancies Survey

January 31, 2022: Termination of Provider Specialties 133 and 134

January 25, 2022: 2022 CBH Personnel Roster Template

January 24, 2022: ASAM Outpatient Case Rate Delay Clarification

January 21, 2022: Provider Bridge Payment Clarification and Due Dates

January 21, 2022: 2022 IBHS APA Payment Outline

January 14, 2022: Holiday Closure for January 17, 2022

2021 Notices

December 29, 2021: Early Dismissal and Holiday Closure: December 30 – December 31, 2021

[UPDATED 12/27/2021]
November 18, 2021: Notice: Request for Detailed Pay-for-Performance (P4P) Data

  • Pay-for-Performance Operational Definitions for Reporting Year 2021
    This Operational Definitions Master Document can serve as a guide for providers to understand the performance measures, scoring methodology, and award eligibility criteria for the 2021 Pay-for-Performance program. Providers who would like to request their member-level data should complete the form that is attached to this notice as well.

December 23, 2021: Intensive Behavioral Health Services (IBHS) ABA Group Service

December 23, 2021: Early Closure

November 23, 2021: Early Closure and Holiday Closure

November 18, 2021: 2021 CBH Provider Network Language Capability Assessment Survey

November 18, 2021: IBHS Bonus Payment

November 8, 2021: Change to Significant Incident Reporting

September 27, 2021: Change in Authorization Numbers

August 31, 2021: PDPH Guidance Regarding the COVID-19 Vaccine Mandate for Healthcare Workers

August 26, 2021: ASAM (American Society of Addiction Medicine) Assessment Clarification

July 27, 2021: IBHS Interim APA Extension and Staffing Updates

July 20, 2021: Ipswitch Claims Late Submission Folder Activation

July 15, 2021: IBHS – Increase in Behavioral Health Technician Daily Maximum Units

July 13, 2021: Pay-for-Performance for Behavioral Health Screening Events

July 13, 2021: Case Management Transition

July 2, 2021: Provider Fee-for-Service Payment Alert

July 2, 2021: CBH Holiday Closure – Monday, July 5, 2021

June 22, 2021: Request for Survey Completion

June 15, 2021: CBH Holiday Closure – Friday, June 18, 2021

June 15, 2021: American Society of Addiction Medicine (ASAM) Outpatient Billing Update

June 14, 2021: Provider Applications Update

June 14, 2021: Changes to Prior Authorization and Enhanced Care Coordination

June 10, 2021: EPIC Designation for ABA in IBHS 

June 1, 2021: 2021 Pay-for-Performance Webinar Schedule

June 1, 2021: EPIC EBP Program Designation Application Platform Change

May 27, 2021: CBH Holiday Closure – May 31, 2021

May 27, 2021: Updated COOP for Community-Based Treatment Providers During Transitions Regarding the COVID-19 Pandemic

April 20, 2021: Change in Authorization Numbers

April 1, 2021: Staff Roster Reminder

March 30, 2021: Denial Process for Members Under Age 21

March 11, 2021: COVID-19 Vaccination Information for Providers and Members

March 2, 2021: Available Waiver for Timely Documentation

February 25, 2021: Blanket Authorization Numbers

February 4, 2021: Resources for Reducing E-Cigarette and Vaping Use Among Youth

January 26, 2021: 2021 Provider Personnel Rosters

January 21, 2021: IBHS Written Order Form Update

January 15, 2021: CBH Holiday Closure – January 18, 2021 

January 12, 2021: Providers Responsibility to Report Demographic, Range, or Scope of Service Changes and Contract Terminations

January 7, 2021: Complaint and Grievance Process

January 7, 2021: Discontinuation of Data Reporting Requirement

2020 Notices

December 30, 2020: Holiday Closures – December 31, 2020 and January 1, 2021 (Revised)

December 23, 2020: Pay-for-Performance Definitions

December 23, 2020: Holiday Closures (Revised)

December 3, 2020: Continuity of Operations and Access for All Network Providers

December 1, 2020: Pilot Secret Shopper Program for Outpatient Substance Use Programs

December 1, 2020: Reporting of Coronavirus (Revised)

November 24, 2020: Early Closure and Holiday Closure: November 26, 2020 and November 27, 2020 

November 20, 2020: 2020 CBH Compliance Forum

November 19, 2020: IBHS Delivery and Staffing Under APA

November 3, 2020: CBH COVID-19 Response: Provider Payments  

November 3, 2020: Documentation Requirements (Draft) – Independent Practitioner Guidelines

October 30, 2020: Submission of Significant Incident Reports

October 29, 2020: Intensive Behavioral Health Services (IBHS) Interim APA Extension 

October 29, 2020: Remaining COVID-19 Payment Dates 

October 6, 2020: Two-Step Verification for Change in Financial Institution Regarding Electronic Fund Transfer

September 29, 2020: Updated September 2020 Payment Date for COVID APA

September 24, 2020: September 2020 Payment Date for COVID APA

September 4, 2020: Compliance Auditing

September 4, 2020: CBH Closure September 7, 2020

August 25, 2020: COVID-19 Provider Meeting Update

August 18, 2020: COVID-19 Alternative Payment Arrangement (APA) Dates

August 18, 2020: Behavioral Health Screening Events: Updated Criteria for 2020 Pay-for-Performance Credit

August 14, 2020: Request for Detailed Pay-for-Performance (P4P) Data

August 14, 2020: Authorization Decisions and Denial of Services

August 11, 2020: Access Requirements and Resources for Persons Living with HIV

August 7, 2020: Continuity of Operations Plan for Community-Based Treatment Providers During the COVID-19 Pandemic

August 4, 2020: COVID-19 Weekly Provider Meetings

July 28, 2020: Temporary Waiver of CPR Certification Requirements for Intensive Behavioral Health Services (IBHS) and Family-Based/Family Rehab Services

July 14, 2020: COVID-19 Alternative Payment Arrangement (APA) Extension

July 2, 2020: COVID-19 Alternative Payment Arrangement (APA)

July 2, 2020: CBH Closure July 3, 2020

June 17, 2020: CBH Closure June 19, 2020

June 11, 2020: 2020 Pay-for-Performance Measures and Thresholds Webinar Schedule

May 31, 2020: CBH Closure June 1, 2020

May 8, 2020: Alternative Payment Arrangement (APA) and Claims Updates

May 7, 2020: Compliance Reminders

May 5, 2020: D&A Data Collection Template Update

May 4, 2020: Provider Personnel Roster Due Date

April 30, 2020: Notice Regarding May 2020 Compliance Audits

April 14, 2020: Alternative Payment Arrangement (APA) Expense Form

April 7, 2020: Employment Verification Requirement

April 3, 2020: Continuation of Operations Plan for Bed-Based Treatment Settings During the COVID-19 Pandemic

April 3, 2020: CBH-Specific Staffing Documentation Requirement

March 31, 2020: Federally Qualified Health Centers and Centers of Excellence

March 30, 2020: Suspension of Provider Rate Requests

March 27, 2020: Mercy Philadelphia Crisis Response Center Closure

March 21, 2020: COVID-19 Response: Provider Payments—(Provider Advisory Committee FAQ Correction)

March 17, 2020: Provider Coronavirus Information Update

March 16, 2020: Coronavirus-Related Guidance for CBH providers

[CORRECTED 03/13/2020]
March 12, 2020: CBH Physical Location Closure—March 13, 2020

[REVISED 12/01/2020]
March 12, 2020: Coronavirus Reporting

March 9, 2020: Coronavirus Information

March 3, 2020: Provision of Treatment Records in SSI Disability Cases

February 20, 2020: EPIC Evidence-Based Practice (EBP) Independent Practitioner Designation (Updated)

February 18, 2020: Provider Personnel Roster Template

February 12, 2020: Intensive Behavioral Health Services (IBHS) RFP Updated List of School Clusters

February 6, 2020: Member Walk-Ins

February 4, 2020: Expedited Complaint Process

2019 Notices

December 26, 2019 CBH Early Closure and Holiday Closure – December 31, 2019 and January 1, 2020 

December 23, 2019 CBH Early Closure and Holiday Closure

December 23, 2019 Pay-for-Performance Definitions

December 10, 2019 American Society of Addiction Medicine (ASAM) Outpatient Provider Forum (corrected)

November 12, 2019 New Mental Health Outpatient Regulations

November 7, 2019 Updated Policy for Provider Rate Request

October 18, 2019 CBH Closure – November 1, 2019

September 30, 2019 Authorization Number Expiration

July 23, 2019 Group Size Reminder

July 17, 2019 PE RFA Termination

July 16, 2019 City Municipal ID

July 11, 2019 Bulletin 18-21 Correction

July 9, 2019 Request for Detailed P4P Data

July 3, 2019 Planned Hahnemann Hospital Closure

June 28, 2019 Clarification Re: CBE, CBR, Addendum, Authorization Grids 

June 25, 2019 Provider Rate Increase

June 20, 2019 Reminder – Administrative Discharges from Residential Substance Use Treatment

June 4, 2019 Time Access to Outpatient Services

May 23, 2019 Naloxone Dispensation

May 9, 2019 Extended Acute Care Authorizations

April 23, 2019 P4P Measurement and Threshold Webinar Schedule

April 22, 2019 P4P Required Screenings

April 16, 2019 Discontinuation of CBH Watermarked Paper for Official Schedule A Contracts

March 29, 2019 Supplier Diversity

March 28, 2019 Service Location Enrollment Deadline

March 13, 2019 Clarification Regarding Liability Insurance Requirements

March 5, 2019 Provider Satisfaction Survey

February 5, 2019 Long-Acting Injectables (LAI) Toolkit Updates

February 5, 2019 Clarification Regarding Professional Liability Insurance Requirement

January 8, 2019 Provider Personnel Roster

January 7, 2019 ASAM Level 3.5 Distinctions

2018 Notices

December 19, 2018 Narcan/Naloxone Dispensing

December 12, 2018 EBP Enhanced Rate

December 7, 2018 Important Message from DBHIDS re: ASAM Requirement 

December 6, 2018 CBH as Primary Payer for Select Drug and Alcohol Services 

November 26, 2018 ASAM Training Requirements and Provider Attestation

November 26, 2018 Spanish-Language Services

November 2, 2018 Use of ASAM Medical Necessity Criteria

October 19, 2018 Claims ORP Prescriber and Updated Companion Guides

October 16, 2018 Third Annual Compliance Forum November 8, 2018

October 15, 2018 Einstein CRC Relocated

October 12, 2018 Reminder re: Billing for TCA Screens

September 11, 2018 Packet Exemption Updates

August  31, 2018 Complaint Investigations to Occur at Provider Sites

August 10, 2018 Notification Regarding Letter from City Controller

August 3, 2018 Significant Incident Report Sharing Among BHMCOs

July 24, 2018 Fetanyl and Opioid Use Disorder Treatment

July 24, 2018 Guidance on Verifying Identity for Substance Use Treatment Providers

July 23, 2018 Denials Process

July 18, 2018  2018 P4P Data Request Process

July 17, 2018 City Controller Audit

June 11, 2018

June 8, 2018

Opioid Use Disorder Incentive Proposal Information

May 1, 2018 Vitals and UDS No Longer Required to Authorize Substance Use Treatment

May 1, 2018 TRWI Implementation Reminder for Residential Drug Treatment Providers

April 20, 2018 P4P Bonus for Mental Health and Substance Use Outpatient Treatment Providers

April 17, 2018 P4P Transition to Value-Based Purchasing: Webinars

April 2, 2018 DBHIDS/CBH Secure File Exchange: Removal of Inactive Accounts

March 20, 2018 City Controller Audit

January 16, 2018

Provider Personnel Roster 2018

January 4, 2018

Children’s Crisis Services & CRC Opening

2017 Notices

December 28, 2017 DHS Guidance for Ordering, Referring and Prescribing

December 15, 2017 CBH Holiday Closures

December 12, 2017 EBP Designation Application Now Open

December 7, 2017 EDI Browser Shutdown and New Claims Testing Process

November 20, 2017 Provider Satisfaction Survey

November 20, 2017 Transition to New Clinical Information System

October 25, 2017 LAI Toolkit

October 23, 2017 Invitation to Addictions Provider Forum

October 20, 2017 Compliance Forum

October 17, 2017 EBP Designation

October 12, 2017 Invitation to Follow-up on Adult Acute Inpatient and Outpatient Psychiatric Provider Forum

October 6, 2017 EBP Enhanced Rate

October 5, 2017 Psychological Diagnosis of ASD Outside of Specialized Centers

September 8, 2017: BHRS Provider Forum FAQ

August 24, 2017: CRC Interim Plan

CRC Flyer

August 21, 2017: Provider Request for P4P Data

August 15, 2017: Intern Training and Documentation Requirements

August 15, 2017: Limited English Proficiency: MA Provider Requirements

August 9, 2017: Einstein Germantown CRC to No Longer Provide Children’s CRC Services and Interim Plan

August 2, 2017

OMHSAS Changes to BCBA and BSL Procedures

July 25, 2017

Changes to Psychiatric Emergency Services (PES) Line Pre-certification Process

May 30, 2017

Adult Inpatient and Outpatient Psychiatric Provider Forum Invite

  • Please RSVP for this event HERE

May 22, 2017 Staff Qualification Attestation

May 12, 2017 TSS Supervisor Requirements Correction

May 12, 2017

Clinical Supervision Training Registration Correction

May 9, 2017 Mandatory Medication Assisted Treatment (MAT) Forums

May 9, 2017 Provider Applications

April 28, 2017 MHOP Survey

April 26, 2017 Philadelphia 8-Hour MAT Waiver Trainings

April 26, 2017 Clinical Supervision Training for Provider Supervisors

April 25, 2017 Bidder’s Conference

April 25, 2017 Communications Changes

April 17, 2017 Reminder Regarding Outpatient Mental Health Service Provider Practices

April 13, 2017 Provider Notice Regarding Supervision of Therapeutic Staff Support (TSS) in Behavioral Health Rehabilitative Services (BHRS)

March 31, 2017 P4P Measurement and Threshold Webinars: Schedule Change

March 27, 2017 Rate for Applied Behavior Analysis (ABA) through Behavioral Health Rehabilitative Services (BHRS)

March 20, 2017 P4P Measurement and Threshold Webinars

March 13, 2017 Daily Inpatient Bed Availability and Substance Use Disorder Treatment Capacity Survey

March 13, 2017 CBH Closure March 14, 2017

March 7, 2017 P4P Advisory Committee Selection

February 23, 2017 Connectivity Update

February 23, 2017 Staff Roster Reminder

February 22, 2017 Connectivity Loss

February 13, 2017 Daily Inpatient Bed Availability and Substance Use Disorder Treatment Capacity Survey

February 13, 2017 Use of Therapeutic Support Staff (TSS) Scheduler Form

February 13, 2017 Packet Exemption

February 13, 2017 Provider Notice on CBH Fraud, Waste, and Abuse Hotline Posting

February 7, 2017 System Upgrade

January 27, 2017 Child and Adolescent Inpatient Performance Standards DRAFT: Request for Provider Feedback

January 26, 2017 CBH Administrative Offices Closed for 20th Anniversary

January 25, 2017 Treatment Capacity Forms

January 20, 2017 Staff Roster Reminder

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