Community Behavioral Health (CBH), in partnership with the Philadelphia Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) maintains conscientious oversight and monitoring operations to ensure that individuals receive quality services across the provider network. Oversight and monitoring efforts minimize fraud, waste, abuse, and risk; guide policy and practices; and elevate industry standards.

CBH and DBHDIS rely on a multi-disciplinary, cross-departmental approach to oversight and monitoring; involved departments include, but are not limited to, Quality Management, Compliance, and the Network Improvement and Accountability Collaborative.

This section includes guidelines and tools for CBH providers to access, from both CBH and other oversight entities, to ensure programs meet quality standards.