Member Resources

Need Help with Medical Transportation?

The Medical Assistance Transportation Program (MATP) provides non-emergency transportation to medical appointments and pharmacies at no cost if you need help getting to your appointment or to the pharmacy. The MATP in the county where you live will determine your need for the program and provide the right type of transportation for you. Transportation services are typically provided in the following ways:

  • If public transportation is available, the MATP provides tokens, passes, or reimbursement for the fare for public transportation.
  • If public transportation is not available and/or is not right for you, the MATP provides rides in paratransit vehicles, which include vans, lift-equipped vans, or taxis. The vehicle will usually have more than one rider with different pick-up and drop-off locations.
  • If you can use your own or someone else’s car, the MATP may pay you an allotted amount per mile plus parking and tolls with valid receipts.

If you need transportation to a medical appointment or to the pharmacy, contact LogistiCare, the MATP for Philadelphia County, at 877-835-7412.

The MATP will work with CBH to help you arrange transportation and confirm that the medical appointment you need transportation for is a covered service. You can also contact CBH Member Services for more information.

Nutrition and Childhood Obesity

Childhood Obesity is a condition in which a child is significantly overweight for their age and height.

The Benefits of Healthy Eating

Healthy eating should not take you from the foods you love. Instead, healthy eating is a well-balanced, satisfying relationship with food. By taking on healthy eating habits, and teaching them to your children, you can reduce some serious health concerns for your family. Below are some of the benefits of healthy eating:

  • More energy: Healthy foods (such as fruits, vegetables, whole grains, nuts, and beans) give you more energy than eating fast food and junk foods, such as cookies, candy, and potato chips.
  • Good digestion: Drinking plenty of water and eating healthy foods helps the stomach work better. Good digestion reduces constipation, stomach pains and aches, and diarrhea.
  • Looking better: Eating healthy foods will reduce acne (pimples). If your body is not receiving the right nutrition, it will fight back.
  • Improves memory: Just as your body needs fuel, so does your brain. Eating fruits, vegetables, whole grains, “healthy” fats (such as olive oil, avocados, nuts, and fish), and lean protein will provide lots of health benefits, but such a diet can also improve memory.

The Impacts of Not Eating Healthy

Being overweight and obese in childhood (and adulthood) may lead to a variety of health and mental health problems and can lead to early death. (However, keep in mind that some medical conditions and mental health issues are genetic or may be in your family history.) Health problems and mental health issues linked to being overweight and obese include:

  • Heart disease
  • Cancers of the breast, uterus, and colon
  • Diabetes
  • High blood pressure
  • High cholesterol
  • Depression

Resources to Help with Healthy Eating

  • The Women, Infants, and Children Program (WIC) provides healthy food and nutrition services to infants; children under the age of five; and women who are pregnant, have given birth, or are breastfeeding. WIC helps you and your baby eat well by teaching about good nutrition and giving food vouchers for use at grocery stores. You can ask your maternity care Provider for a WIC application at your next visit, call 1-800-WIC-WINS (1-800-942-9467), or visit the WIC website for more information.
  • Philly Food Bucks helps people who use ACCESS cards/food stamps buy fresh produce. Philly Food Bucks can be redeemed for $2 worth of fruits and vegetables for every $5 you spend at a participating farmers’ market. Philly Food Bucks are accepted at over 25 farmers’ markets in low-income communities in Philadelphia.
  • Healthy Corner Stores: Get Healthy Philly has teamed up with The Food Trust to work with corner stores in Philadelphia to improve access to healthy foods that can be purchased with ACCESS/food stamps/SNAP. Every corner store in the Philadelphia Healthy Corner Store Network has introduced at least four new healthy options, such as fresh produce, low-fat dairy, and whole grain products. Look for the Philadelphia Healthy Corner Store Network decal in the window of your corner store for healthy-eating options.
  • Online References and Resources

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Domestic Violence Crisis and Prevention

Domestic violence happens in a family or an intimate relationship as a way for one person to control another. Most victims of domestic violence are women, but men can be victims too.

Domestic violence includes physical abuse such as hitting, kicking, choking, shoving, or using objects like knives and guns to injure the victim. It also includes harming someone emotionally by threats, name-calling, or putting someone down. Victims may be raped or forced into unwanted sexual acts. A spouse or partner may steal money and other items, destroy personal belongings, hurt pets, threaten children, or not allow someone to leave the home, work, or see their friends and family.

If any of these things are happening to you, or you are afraid of your partner, you may be in an abusive relationship. Domestic violence is a crime and legal protections are available to you. Leaving a violent relationship is not easy, but you can get help.

For more information from the City of Philadelphia, please visit the Office of Domestic Violence Strategies.

Domestic Violence Resources

National Domestic Violence Hotline
Call 866-723-3014
Text “LOVEIS” to 22522

  • Hotline counselors can assist you 24/7 with a variety of services, including emergency shelter, safety planning, crisis-intervention resources, and support for survivors and/or individuals acting abusively.
  • Calls are free, confidential, anonymous, and interpretation services are available for any language.
  • If you are concerned about a friend or family member, call the Philadelphia Domestic Violence Hotline to speak with someone about your concerns and to find out more about how you can be a support to them.

Women Against Abuse (WAA)
100 South Broad Street, 5th Floor
Philadelphia PA 19110

  • Free legal advocacy and representation for relationship violence-related legal matters including: Protection from Abuse (PFA) orders, child custody, and child support
  • Variety of workshops for community groups, organizations, public schools, and city agencies, varying from one to two hours long, and available in both English and Spanish

Women In Transition (WIT)
215-564-5301 (General Inquiries)
215-751-1111 (LifeLine Confidential Counseling Support, Mon–Fri 9 a.m.–5 p.m.)
718 Arch Street, Suite 401N
Philadelphia, PA 19106

  • Individual and group empowerment counseling to address either domestic violence, substance use, or both (women-identified survivors only)
  • Trainings that can be tailored for an organization’s or community’s needs, including WAVE, an empowering safety and self-defense program

Lutheran Settlement House’s Bilingual Domestic Violence Program
215-426-8610, Ext. 1278
1340 Frankford Avenue
Philadelphia, PA 19125

  • Individual counseling for all survivors, including men and teens
  • Group programming includes Parenting After Violence and Economic Justice
  • Individual/group counseling for children and youth who have witnessed domestic violence or teens who have experienced relationship violence
  • Wide variety of professional trainings, as well as community education and outreach events

Congreso Latina Domestic Violence Program (LDVP)
215-763-8870, Ext. 1353
216 West Somerset Street
Philadelphia, PA 19133

  • Individual and group counseling for all survivors including men and teens
  • Spanish support group ongoing; English support group depending on demand
  • Individual/group counseling and support groups for children and youth who have witnessed domestic violence or teens who have experienced relationship violence
  • Limited family law and domestic violence legal help available
  • One-time or multi-session workshops designed to increase awareness of and prevent domestic violence are available for community members, clients, or professionals, in English or Spanish

Domestic Violence Medical Advocacy

STOP Intimate Partner Violence (IPV)

Lutheran Settlement House has partnered with the Children’s Hospital of Philadelphia (CHOP) to address intimate partner violence and teen dating violence through the STOP IPV initiative. The program is located at the following medical centers:

  • Children’s Hospital of Philadelphia
    3401 Civic Center Boulevard
    Philadelphia, PA 19104
    Open 24/7
  • CHOP – Karabots Pediatric Center
    4865 Market Street
    Philadelphia, PA 19139
    Closed on Sundays
  • Christopher’s Hospital for Children
    160 E Erie Avenue
    Philadelphia, PA 19134
  • Aria Frankford Hospital
    4900 Frankford Avenue
    Philadelphia, PA 19124
  • Einstein Medical Center
    501 Old York Road
    Philadelphia, PA 19141

Congreso de Latinos Unidos’ Latina DV Program

These bilingual medical support services recommended by LDVP include a team of bilingual and bicultural medical professionals:

  • Esperanza Health Center
    3156 Kensington Avenue
    Philadelphia PA 19134
  • Congreso Health Center
    412 West Lehigh Avenue
    Philadelphia, PA 19133

Do You Need Counseling After Experiencing Sexual Violence?

Women Organized Against Rape (WOAR)
215-985-3333 (24/7 Hotline)
1617 John F. Kennedy Boulevard, Suite 800
Philadelphia, PA 19103

  • Free individual and group counseling to children and adults who have experienced sexual violence, including: sexual abuse, sexual assault, rape/date rape, and incest
  • Services accessible at any point after the trauma has occurred

Are You an Immigrant Experiencing Domestic Violence?

Nationalities Service Center
1216 Arch Street, 4th Floor
Philadelphia, PA 19107

Hebrew Immigrant Aid Society Pennsylvania (HIAS)
600 Chestnut Street, Suite 500B
Philadelphia, PA 19106

Are You Worried About How You Treat Your Partner?

Courdea (Menergy)
Rodin Place, Suite 304
2000 Hamilton Street
Philadelphia, PA 19130

Menergy is a counseling and therapy program with services in English and Spanish for people who have been verbally or physically harmful in a relationship.

All information provided in this brochure was sourced from the City of Philadelphia Office of Domestic Violence Strategies.

Printable Version of this Information


HIV Testing and Prevention

HIV (Human Immunodeficiency Virus) is a virus that attacks the immune system, making it difficult for your body to fight off infections and disease.

Everyone has an HIV status, and it’s essential to get tested so that you know yours. Ask your health provider for an HIV test, visit the Philadelphia Department of Public Health or call 215-985-2437 for help finding a HIV testing provider.

For more information, please see “Preventing HIV: Important Steps to Keep You Healthy.”


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