For more than 25 years, Community Behavioral Health has been expanding access to mental health services for Philadelphians. Explore our stories of progress, partnership, and community as we advance our vision of a healthy, thriving Philadelphia.
Our Mission ▸
Our VALUES ▸
Our TIMELINE ▸
OUR STORIES ▸
Access. Quality. Accountability.
CBH provides access to high-quality, accountable care to improve the health and mental wellness of our members.
Our First Day
The energy and commitment of our first day of operations in 1997 still flows through everything we do.
This Is CBH
We approach healthcare differently—for our members, providers, and the city of Philadelphia.
Our Vision for Wellness
We’re setting the pace for the future of behavioral healthcare.
We value and appreciate our staff and service providers, believing that a healthy, happy workforce creates healthy, happy members. We show our appreciation regularly and listen to concerns. We also care deeply for the overall health of Philadelphians, knowing that a vibrant, thriving, resilient city hinges upon healthy citizens.
We are here for our employees, members, and partners. We are open and transparent, encouraging dialogue and fostering growth so we can all be our best, healthiest selves.
We’re updating our processes and technology to better serve our community and communicate more effectively and efficiently. We cultivate two-way communication, sharing our appreciation for our staff and welcoming feedback from them.
Behavioral and mental wellness is our passion, and we are experts in the field. We have been serving the Philadelphia community since 1997, and we know the industry. We cultivate close working relationships with our partners, who are also leaders in the mental health field. We are open to change and innovation to ensure the highest standard of care for all.
Leading innovation in whole-person care for healthy, thriving communities.
A Legacy of Caring
Research on managed care lays the groundwork for CBH.
Philadelphia receives a $13 million grant for long-term mental healthcare from the Robert Wood Johnson Foundation and the United States Department of Housing and Urban Development.
An investigation uncovers terrible conditions at Byberry, the Philadelphia State Hospital, underscoring the need for an evolution in managed behavioral healthcare.
Byberry closes. Estelle Richman and Sandy Vasko, key figures in the story of CBH’s founding, both assist with the process of deinstitutionalization.
Pennsylvania announces plans to privatize the management of Medicaid. Activists fight for a “carve-out” on behavioral health, supported by a blue-ribbon commission in 1996.
CBH is incorporated, though we won’t open for business until 1997. Pat Bass serves as our first executive director.
Pennsylvania officially awards CBH contracts to administer mental and behavioral health for Medicaid recipients.
On Feb. 1, CBH opens for business with phones ringing off the hook.
CBH funds services for 48,000 members in our first year.
Nancy Lucas becomes chief executive of CBH.
CBH launches a school-based behavioral health program.
CBH launches Continuous Quality Improvement (CQI), a pay-for-performance system to elevate standards and quality of care.
At the 10-year mark, CBH doubles our number of members served.
Joan Erney becomes chief executive of CBH in February.
EPIC, the Evidence-based Practice and Innovation Center, is launched.
Pennsylvania expands Medicaid, bringing new members into the CBH fold.
The COVID-19 pandemic redefines the need for and shape of behavioral healthcare. CBH maintains access to much-needed services in Philadelphia.
Dr. Faith Dyson-Washington becomes the new CEO of CBH.
CBH celebrates 25 years of being Philadelphia’s key to mental wellness. Since 1997, we have ensured that more than 500,000 Philadelphians have had access to mental health treatment.
CBH Profiles: Estelle Richman
Founder of CBH and a passionate healthcare ally.
CBH Profiles: Laura DeRiggi
Delivering inspired healthcare solutions for members.
CBH Profiles: Dr. Faith Dyson-Washington
CEO since 2020, proud Philadelphian and future-focused leader.
Making a difference in people’s lives.
What Does Access to Quality Mean?
Connecting members to treatment.
What Is Whole Person Care?
Recognizing that every dimension of a person and community’s health matters.