CBH Provider Network
For more than 25 years, Community Behavioral Health has been expanding access to mental health services for Philadelphians.
Achieving this aim requires a strong partnership between officials who build and manage public resources and behavioral health professionals whose clinical expertise and compassion can make a real difference in the lives of our City’s most vulnerable citizens. In pursuing that goal, we remain committed to playing a key role in your success, as you have played a key role in ours.
Stay up to date with the latest announcements, bulletins, procurements, and trainings.
Sign up for the CBH Provider News Blast ➔
Provider Quick Links
Provider Portal
Bulletins and Notices
Provider Manual
Training Opportunities
Frequently Asked Questions
How can I learn more about CBH and how to join the Provider Network?
Please view the recorded information session to learn more about CBH:
What is the Pennsylvania HealthChoices Program?
HealthChoices is Pennsylvania’s Medical Assistance managed care program. There are two main parts to HealthChoices: physical health care and behavioral health care.
- Physical health services are provided through Physical Health Managed Care Organizations (PH-MCOs) or through Community HealthChoices Managed Care Organizations (CHC-MCOs). PH-MCOs are overseen by the Department of Human Services’ Office of Medical Assistance Programs and CHC-MCOs are overseen by the Department of Human Services’ Office of Long-Term Living.
- Behavioral health services include mental health services and substance use disorder services. These services are provided through Behavioral Health Managed Care Organizations (BH-MCOs) that are overseen by the Department of Human Services’ Office of Mental Health and Substance Abuse Services (OMHSAS).
To learn more, please view “HealthChoices 101”
How can I view the CBH Provider Directory?
The CBH Provider Directory is available to the public and updated regularly.
What is the process to join the CBH Provider Network?
CBH and DBHIDS utilize clinical procurements through requests for proposals, qualifications, applications, and information to acquire new services or add providers to the CBH Provider Network.
Please Note: Effective December 2, 2025, CBH has opened the network for Independent Practitioners and Group Practices only. To apply to join the CBH provider network as an independent practitioner or group practice, please complete the Open Network: Independent Practitioner and Group Practices form.
What does the CBH initial credentialing process entail?
All new providers/programs to the CBH network must complete the initial credentialing process. Upon completion of contract negotiations, providers/programs receive an initial credentialing visit by the Provider Operations Department.
The initial credentialing visit may include a review of staff files, a facility tour, a review of written policies and procedures, and a review of clinical records. Additionally, various business documents must be submitted for review. A comprehensive list of these documents can be found in the CBH Provider Manual.
How can I get in contact with CBH?
CBH Provider Relations
215-413-7660
How do I learn of new opportunities within the network?
Visit the Clinical Procurements page to view CBH’s clinical RFPs and RFQs. Such opportunities are also sent out via the CBH Provider News Blast, an email newsletter.
