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DBHIDS Heat Safety Policy Update

As the warm weather returns, DBHIDS has released an updated heat safety policy. Along with this policy, a collection of flyers, resources, and checklists is included. The policy itself contains safety requirements for the following DBHIDS-funded programs: Residential...

CBH Appoints David Henley as General Counsel

PHILADELPHIA, PA – April 7, 2022 – Community Behavioral Health (CBH), a division of Philadelphia’s Department of Behavioral Health and Intellectual disAbility Services (DBHIDS), announced that David Henley has joined the organization as General Counsel. Bringing more...

CBH Provider Notice: Change in Authorization Numbers

Community Behavioral Health (CBH) is in the process of fully converting to a new enterprise system that will control the production of authorizations and the ongoing maintenance of provider contracts (Schedule A). The implementation of our new enterprise system will...

Language Access Procedure for Providers

DBHIDS recently issued a memo to reiterate the language access requirements for providers (contractors and/or grantees) when providing services to individuals who have Limited English Proficiency (LEP) and/or who are Deaf or Hard of Hearing (DFHH). The City of...

IBHS Billing Questions

To develop written guidance, the CBH Compliance Department is asking for CBH Providers to submit any billing-related questions regarding Intensive Behavioral Health Services (IBHS). Questions may be regarding clarification of relevant regulations and billable vs....

Information Sessions on Complaints and Grievances

CBH conducts an annual Provider Satisfaction Survey (PSS) to gauge performance and obtain provider feedback. The results of the PSS help CBH identify key opportunities for improving the experience of providers. Based on the feedback received from providers, CBH held...

Press Inquiries

Please submit all media questions and interview requests to:

Rhashidah Perry-Jones
Senior Director, Communications & Government Affairs
cbh.communications@phila.gov

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