Member Resources
Community Behavioral Health provides the following resources for informational purposes.
Are you or is someone you know seeking information about behavioral health treatment services?
If you have questions about behavioral health and substance use services available to you, call CBH Member Services at 888-545-2600.
Get Help Now
988 Philly is your connection to free, confidential support during a mental health, substance use, or suicidal crisis.
Compassionate, trained professionals answer all calls 24 hours a day, 7 days a week. Callers will receive counseling, guidance, assessment, and referrals/warm transfers to other services as indicated.
Dial 988, or visit 988 Philly to chat and learn more.
If you are in danger or need immediate medical attention, call 911.
Healthy Minds Philly
HealthyMindsPhilly.org offers tools and resources to support and improve your mental health and well-being.
- Call, text, or live chat 24/7 for mental and behavioral health emergencies.
- Learn to identify, understand, and respond to signs of behavioral health challenges or crises.
- If you feel sad, anxious, or stressed access screening tools to help you decide if you need further help.
Transportation Services
The Medical Assistance Transportation Program (MATP) is a shared ride transportation service available to people receiving Medical Assistance and is paid for by the Pennsylvania Department of Human Services (DHS). A Shared Ride service means that you will be traveling with other MATP members who are traveling to a location close to where you are going. In Philadelphia County, the MATP Program is run by Modivcare. In Philadelphia, you do not need to fill out an application for MATP services.
To learn more, please visit our Transportation Services resource page.
Substance Use Services
Member Journey was made to help Philadelphians learn more about the Substance Use services that Medicaid pays for. Here, you’ll learn about the different areas of care you can receive.
Integrated Care Tip Sheets
Disclaimer: The information contained in these tip sheets is for educational and informational purposes only and is not a substitute for professional advice from a physician or other health care provider. The clinical services described in these tip sheets may not be covered for all CBH enrollees. To find out about what services are available to you under your CBH benefit package and how to receive them, please contact CBH Member Services at 1-888-545-2600.
These documents were developed in partnership with collaborating providers and the Southeastern Pennsylvania Medicaid MCOs that participate in the HealthChoices and Community HealthChoices programs.
Cardiovascular Monitoring for Members with Behavioral Health Conditions
If you have cardiovascular disease and a behavioral health condition, it is important to monitor your cardiovascular disease regularly. One way to do this is to get a low-density lipoprotein cholesterol (LDL-C) test at least once a year.
Diabetes Care for Members with Behavioral Health Conditions
If you have a behavioral health condition and diabetes (type 1 or type 2), you should check that your HbA1c is under control by having an HbA1c test performed. Check your HbA1c level to prevent serious diabetes complications, such as heart disease, stroke, high blood pressure, blindness, and kidney disease.
Diabetes Screening for Members with Behavioral Health Conditions Who Take Medications
People with serious mental illness are at a higher risk of developing diabetes. Antipsychotic medications can also increase the risk of developing diabetes. It is important to get regular blood screens for diabetes while taking antipsychotic medications.
Diabetes Monitoring for Members with Behavioral Health Conditions Who Take Medications
People with diabetes are 2 to 3 times more likely to have heart problems (cardiovascular disease) or a stroke. Diabetes may also increase the risk of kidney disease. Because medications for your behavioral health conditions may increase the risks associated with diabetes, it’s important to check your diabetes regularly.
Taking Medications for Your Behavioral Health Conditions
Taking antipsychotic medication as prescribed by your doctor may reduce symptoms and prevent you from going to the hospital. It is important to take your medication regularly and avoid missing doses.
Tips for Engaging in Substance Use Treatment
You are the expert on what helps you! Here are a few ways to encourage recovery and connect with your provider.
Tips for Engaging in Follow-Up Care
Staying in treatment is important for your recovery. Here are some helpful tips to help you achieve your treatment goals.
Domestic Violence Crisis and Prevention
Domestic Violence Crisis and Prevention
Domestic violence happens in a family or an intimate relationship as a way for one person to control another. Most victims of domestic violence are women, but men can be victims too.
Domestic violence includes physical abuse such as hitting, kicking, choking, shoving, or using objects like knives and guns to injure the victim. It also includes harming someone emotionally by threats, name-calling, or putting someone down. Victims may be raped or forced into unwanted sexual acts. A spouse or partner may steal money and other items, destroy personal belongings, hurt pets, threaten children, or not allow someone to leave the home, work, or see their friends and family.
If any of these things are happening to you, or you are afraid of your partner, you may be in an abusive relationship. Domestic violence is a crime and legal protections are available to you. Leaving a violent relationship is not easy, but you can get help.
For more information from the City of Philadelphia, please visit the Office of Domestic Violence Strategies.
Domestic Violence Resources
National Domestic Violence Hotline
Call 866-723-3014
Text “LOVEIS” to 22522
- Hotline counselors can assist you 24/7 with a variety of services, including emergency shelter, safety planning, crisis-intervention resources, and support for survivors and/or individuals acting abusively.
- Calls are free, confidential, anonymous, and interpretation services are available for any language.
- If you are concerned about a friend or family member, call the Philadelphia Domestic Violence Hotline to speak with someone about your concerns and to find out more about how you can be a support to them.
Women Against Abuse (WAA)
215-386-1280
100 South Broad Street, 5th Floor
Philadelphia PA 19110
- Free legal advocacy and representation for relationship violence-related legal matters including: Protection from Abuse (PFA) orders, child custody, and child support
- Variety of workshops for community groups, organizations, public schools, and city agencies, varying from one to two hours long, and available in both English and Spanish
Women In Transition (WIT)
215-564-5301 (General Inquiries)
215-751-1111 (LifeLine Confidential Counseling Support, Mon–Fri 9 a.m.–5 p.m.)
718 Arch Street, Suite 401N
Philadelphia, PA 19106
- Individual and group empowerment counseling to address either domestic violence, substance use, or both (women-identified survivors only)
- Trainings that can be tailored for an organization’s or community’s needs, including WAVE, an empowering safety and self-defense program
Lutheran Settlement House’s Bilingual Domestic Violence Program
215-426-8610, Ext. 1278
1340 Frankford Avenue
Philadelphia, PA 19125
- Individual counseling for all survivors, including men and teens
- Group programming includes Parenting After Violence and Economic Justice
- Individual/group counseling for children and youth who have witnessed domestic violence or teens who have experienced relationship violence
- Wide variety of professional trainings, as well as community education and outreach events
Congreso Latina Domestic Violence Program (LDVP)
215-763-8870, Ext. 1353
216 West Somerset Street
Philadelphia, PA 19133
- Individual and group counseling for all survivors including men and teens
- Spanish support group ongoing; English support group depending on demand
- Individual/group counseling and support groups for children and youth who have witnessed domestic violence or teens who have experienced relationship violence
- Limited family law and domestic violence legal help available
- One-time or multi-session workshops designed to increase awareness of and prevent domestic violence are available for community members, clients, or professionals, in English or Spanish
Domestic Violence Medical Advocacy
STOP Intimate Partner Violence (IPV)
Lutheran Settlement House has partnered with the Children’s Hospital of Philadelphia (CHOP) to address intimate partner violence and teen dating violence through the STOP IPV initiative. The program is located at the following medical centers:
- Children’s Hospital of Philadelphia
215-590-1000
3401 Civic Center Boulevard
Philadelphia, PA 19104
Open 24/7 - CHOP – Karabots Pediatric Center
267-425-9800
4865 Market Street
Philadelphia, PA 19139
Closed on Sundays - Christopher’s Hospital for Children
215-427-6869
160 E Erie Avenue
Philadelphia, PA 19134 - Aria Frankford Hospital
215-831-2000
877-808-2742
4900 Frankford Avenue
Philadelphia, PA 19124 - Einstein Medical Center
215-456-7890
501 Old York Road
Philadelphia, PA 19141
Congreso de Latinos Unidos’ Latina DV Program
These bilingual medical support services recommended by LDVP include a team of bilingual and bicultural medical professionals:
- Esperanza Health Center
215-831-1100
3156 Kensington Avenue
Philadelphia PA 19134 - Congreso Health Center
267-765-2272
412 West Lehigh Avenue
Philadelphia, PA 19133
Do You Need Counseling After Experiencing Sexual Violence?
Women Organized Against Rape (WOAR)
215-985-3333 (24/7 Hotline)
1617 John F. Kennedy Boulevard, Suite 800
Philadelphia, PA 19103
- Free individual and group counseling to children and adults who have experienced sexual violence, including: sexual abuse, sexual assault, rape/date rape, and incest
- Services accessible at any point after the trauma has occurred
Are You an Immigrant Experiencing Domestic Violence?
Nationalities Service Center
215-893-8400
1216 Arch Street, 4th Floor
Philadelphia, PA 19107
Hebrew Immigrant Aid Society Pennsylvania (HIAS)
215-832-0900
600 Chestnut Street, Suite 500B
Philadelphia, PA 19106
Are You Worried About How You Treat Your Partner?
Courdea (Menergy)
215-242-2235
Rodin Place, Suite 304
2000 Hamilton Street
Philadelphia, PA 19130
Menergy is a counseling and therapy program with services in English and Spanish for people who have been verbally or physically harmful in a relationship.
All information provided in this brochure was sourced from the City of Philadelphia Office of Domestic Violence Strategies.
Nutrition and Childhood Obesity
Nutrition and Childhood Obesity
Childhood Obesity is a condition in which a child is significantly overweight for their age and height.
The Benefits of Healthy Eating
Healthy eating should not take you from the foods you love. Instead, healthy eating is a well-balanced, satisfying relationship with food. By taking on healthy eating habits, and teaching them to your children, you can reduce some serious health concerns for your family. Below are some of the benefits of healthy eating:
- More energy: Healthy foods (such as fruits, vegetables, whole grains, nuts, and beans) give you more energy than eating fast food and junk foods, such as cookies, candy, and potato chips.
- Good digestion: Drinking plenty of water and eating healthy foods helps the stomach work better. Good digestion reduces constipation, stomach pains and aches, and diarrhea.
- Looking better: Eating healthy foods will reduce acne (pimples). If your body is not receiving the right nutrition, it will fight back.
- Improves memory: Just as your body needs fuel, so does your brain. Eating fruits, vegetables, whole grains, “healthy” fats (such as olive oil, avocados, nuts, and fish), and lean protein will provide lots of health benefits, but such a diet can also improve memory.
The Impacts of Not Eating Healthy
Being overweight and obese in childhood (and adulthood) may lead to a variety of health and mental health problems and can lead to early death. (However, keep in mind that some medical conditions and mental health issues are genetic or may be in your family history.) Health problems and mental health issues linked to being overweight and obese include:
- Heart disease
- Cancers of the breast, uterus, and colon
- Diabetes
- High blood pressure
- High cholesterol
- Depression
Resources to Help with Healthy Eating
- The Women, Infants, and Children Program (WIC) provides healthy food and nutrition services to infants; children under the age of five; and women who are pregnant, have given birth, or are breastfeeding. WIC helps you and your baby eat well by teaching about good nutrition and giving food vouchers for use at grocery stores. You can ask your maternity care Provider for a WIC application at your next visit, call 1-800-WIC-WINS (1-800-942-9467), or visit the WIC website for more information.
- Philly Food Bucks helps people who use ACCESS cards/food stamps buy fresh produce. Philly Food Bucks can be redeemed for $2 worth of fruits and vegetables for every $5 you spend at a participating farmers’ market. Philly Food Bucks are accepted at over 25 farmers’ markets in low-income communities in Philadelphia.
- Healthy Corner Stores: Get Healthy Philly has teamed up with The Food Trust to work with corner stores in Philadelphia to improve access to healthy foods that can be purchased with ACCESS/food stamps/SNAP. Every corner store in the Philadelphia Healthy Corner Store Network has introduced at least four new healthy options, such as fresh produce, low-fat dairy, and whole grain products. Look for the Philadelphia Healthy Corner Store Network decal in the window of your corner store for healthy-eating options.
- Online References and Resources
HIV Testing and Prevention
HIV Testing and Prevention
HIV (Human Immunodeficiency Virus) is a virus that attacks the immune system, making it difficult for your body to fight off infections and disease.
Everyone has an HIV status, and it’s essential to get tested so that you know yours. Ask your health provider for an HIV test, visit the Philadelphia Department of Public Health or call 215-985-2437 for help finding a HIV testing provider.
For more information, please see “Preventing HIV: Important Steps to Keep You Healthy.”