CBH Provider Network
The Commonwealth of Pennsylvania’s HealthChoices program and the creation of Community Behavioral Health (CBH) in February 1997 offered a special opportunity help improve and expand access to mental health and addiction for Philadelphians in need.
Achieving this aim requires a strong partnership between officials who build and manage public resources and behavioral health professionals whose clinical expertise and compassion can make a real difference in the lives of our City’s most vulnerable citizens. In pursuing that goal, we remain committed to playing a key role in your success, as you have played a key role in ours.
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For more than 25 years, Community Behavioral Health has been expanding access to mental health services for Philadelphians. Explore our stories of progress, partnership, and community as we advance our vision of a healthy, thriving Philadelphia.
How can I learn more about CBH and how to join the Provider Network?
Please view the recorded information session to learn more about CBH:
What is the Pennsylvania HealthChoices Program?
HealthChoices is Pennsylvania’s Medical Assistance managed care program. There are two main parts to HealthChoices: physical health care and behavioral health care.
- Physical health services are provided through Physical Health Managed Care Organizations (PH-MCOs) or through Community HealthChoices Managed Care Organizations (CHC-MCOs). PH-MCOs are overseen by the Department of Human Services’ Office of Medical Assistance Programs and CHC-MCOs are overseen by the Department of Human Services’ Office of Long-Term Living.
- Behavioral health services include mental health services and substance use disorder services. These services are provided through Behavioral Health Managed Care Organizations (BH-MCOs) that are overseen by the Department of Human Services’ Office of Mental Health and Substance Abuse Services (OMHSAS).
To learn more, please view “HealthChoices 101”
How can I view the CBH Provider Directory?
The CBH Provider Directory is available to the public and updated regularly.
What is the process to join the CBH Provider Network?
CBH and DBHIDS utilize procurements in the form of requests for proposals, qualifications, applications, and information to acquire new services or add providers to the CBH Provider Network.
Providers can apply to become a part of our network for select levels of care (based on current member need). Applicants must be Medicaid providers licensed by the Pennsylvania Department of Human Services Office of Mental Health and Substance Abuse Services (OMHSAS) to be considered.
What does the CBH initial credentialing process entail?
All new providers/programs to the CBH network must complete the initial credentialing process. Upon completion of contract negotiations, providers/programs receive an initial credentialing visit by the Provider Operations Department.
The initial credentialing visit may include a review of staff files, a facility tour, a review of written policies and procedures, and a review of clinical records. Additionally, various business documents must be submitted for review. A comprehensive list of these documents can be found in the CBH Provider Manual.
How can I get in contact with CBH?
CBH Provider Relations
215-413-7660
How do I learn of new opportunities within the network?
Visit the Clinical Procurements page to view CBH’s clinical RFPs and RFQs. Such opportunities are also sent out via the CBH Provider News Blast, an email newsletter. Visit the Open Network page to apply for select levels of care.
