Community Behavioral Health Awarded NCQA Multicultural Health Care Distinction

Published on September 8, 2022

PHILADELPHIA, PA – September 8, 2022 – Community Behavioral Health (CBH) announced that it has earned the National Committee for Quality Assurance’s (NCQA) Multicultural Health Care Distinction.

The NCQA’s Multicultural Health Care Distinction recognizes organizations that lead the market in providing culturally and linguistically sensitive services and working to reduce health care disparities. The nationally recognized program evaluates how well an organization complies with the standards for the following areas:

  • Collection of race/ethnicity and language data
  • Provision of language assistance
  • Cultural responsiveness
  • Quality improvement of culturally and linguistically appropriate services
  • Reduction of health care disparities

“We are thrilled to earn the NCQA’s Multicultural Health Care Distinction,” said Faith Dyson Washington, PhD, CEO of CBH. “Ensuring that all Philadelphians receiving Medicaid have access to the behavioral health care they need is at the core of everything we do, and this recognition is a testament to our team’s hard work and commitment to achieving our mission.”

“The prevalence of racial and ethnic disparities has been a barrier to improving the quality of health care of many Americans for too long,” said Margaret E. O’Kane, president of NCQA. “Organizations achieving Multicultural Health Care Distinction are leaders in closing this gap, and NCQA commends them for their dedication.”

About CBH

CBH is a nonprofit 501 (c)(3) corporation contracted by the City of Philadelphia’s Department of Behavioral Health and Intellectual disAbility Services to manage the delivery of behavioral health services for Medicaid recipients of Philadelphia County. CBH is celebrating its 25th year as Philadelphia’s behavioral health Medicaid payor. For more information about CBH, visit cbhphilly.org.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Date and Information Set (HEDIS) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, on Facebook at facebook.com/NCQA.org and on LinkedIn at linkedin.com/company/ncqa.