Annually, CBH conducts a review of all resolved complaints and grievances, as well as the Provider Satisfaction Survey (PSS) results. The purpose is to gauge CBH Quality Management’s performance per-provider report, obtain provider feedback, and identify themes in levels of care across complaints and grievances. As in the past several years, CBH will hold several information […]
Annually, CBH conducts a review of all resolved complaints and grievances, as well as the Provider Satisfaction Survey (PSS) results. The purpose is to gauge CBH Quality Management’s performance per-provider report, obtain provider feedback, and identify themes in levels of care across complaints and grievances. As in the past several years, CBH will hold several information […]
This practical webinar teaches CBH provider staff how to complete and submit psychiatric rehabilitation services (PRS) referrals for review. A brief overview of PRS, eligibility criteria, and information needed to complete a PRS referral will be provided. Participants will also learn common mistakes that lead to “insufficient” referrals, actions to take to avoid them, and […]
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