• Information Session on Complaints & Grievances (Session 1)

    CBH annually reviews all resolved complaints and grievances, as well as the Provider Satisfaction Survey (PSS) results. The purpose of this is to gauge CBH Quality Management’s performance per provider report, obtain provider feedback, and identify themes for levels of care across complaints and grievances. As has been done for the past several years, CBH […]

  • Information Session on Complaints & Grievances (Session 2)

    CBH annually reviews all resolved complaints and grievances, as well as the Provider Satisfaction Survey (PSS) results. The purpose of this is to gauge CBH Quality Management’s performance per provider report, obtain provider feedback, and identify themes for levels of care across complaints and grievances. As has been done for the past several years, CBH […]

  • The Art of Reporting: Changes to the SNAP Rule

    CBH and DBHIDS invite you to the virtual webinar "The Art of Reporting: Changes to SNAP Rule," an informative session designed to help staff, partners, and community members understand recent updates to SNAP reporting requirements. Providers will learn how to properly report work earnings and volunteer hours, complete exemption forms, and avoid interruptions in SNAP […]

  • Information Session on Complaints & Grievances (Session 3)

    CBH annually reviews all resolved complaints and grievances, as well as the Provider Satisfaction Survey (PSS) results. The purpose of this is to gauge CBH Quality Management’s performance per provider report, obtain provider feedback, and identify themes for levels of care across complaints and grievances. As has been done for the past several years, CBH […]