Information Session on Complaints & Grievances
December 4 @ 11:00 am - 12:00 pm
Annually CBH conducts a Provider Satisfaction Survey (PSS) to gauge our performance and obtain provider feedback. The results of the provider satisfaction survey help CBH identify key opportunities for improving the experience of providers. Based on the feedback received from our providers we are going to be holding several information sessions on the complaint and grievance process. These sessions will review the complaint and grievance process as well as what is expected of the provider.
Main Office
801 Market Street
Philadelphia, PA 19107
Member Services
888-545-2600
Philadelphia Crisis Line
215-685-6440
888-436-7482 (TTY)
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